QuestBet Review [November 2024]

QuestBet is included in one of the newest waves of bookies making their mark on the Australian betting industry. Many factors make QuestBet a standout option for those looking for a new bookie! Keep reading this review to find out everything you need to know about QuestBet.

Launching in 2023, QuestBet brings a refreshing new design to the game. You surely won’t forget the ninja-themed bookie anytime soon! But there’s more than just looks with QuestBet and they are making some moves in the industry, despite being one of the small betting sites available in Australia.

They have some pretty competitive odds, especially when it comes to the head-to-head market for sports-related events, like the NRL and I believe they have what it takes to be one of the biggest NRL betting sites in Australia. For sports events, you can also place Same Game Multis, which is a great new addition.

Not to leave racing out, punters can also place Same Race Multis with QuestBet. They also have several great racing-related features that are attracting customers, including blended odds and protest payouts. It seems as though they have a good balance between racing and sport, even though most of the prime real estate is taken up by racing events.

They have also clearly put a lot of thought into their app and it follows the same unique theme you see on the website. It is easy to sign in/ up using the app and you’re able to get your bets placed in just a few taps! 

With QuestBet’s headquarters in Melbourne, it’s easy to see why they are one of the fastest-growing Victorian betting sites. They are also gaining popularity right around Australia and have all the main things you are looking for in a new bookie.

Let’s be honest, no bookmaker is going to be perfect. There is always going to be room for improvement, which is what keeps things interesting as all bookies are looking for the next big thing. After going through the Quest Bet bookie, I’ve found some things they do well and other areas they could improve on.

If you’re thinking about signing up with QuestBet, it’s good to have all the facts, so you can judge for yourself if the positives outweigh the negatives. Read the pros and cons I’ve put together for you below and you can make up your own mind!

👍QuestBet Strengths 

Here’s all the most important pros you should know about QuestBet:

• Competitive odds, especially for head-to-head sports markets
• Slick app that is easy to use
• Live chat is available 
• Same Game/ Race Multis markets are available
• Unique theme on website and app
• Blended odds and protest payouts for racing events

👎QuestBet Weaknesses 

Here’s all the most important cons you should know about QuestBet:

• No live/ betting streaming
• Limited payment methods
• No phone number to call customer support

👨‍⚖️QuestBet Bookmaker Verdict

All in all, if you want my opinion (which is probably why you are here!)I think QuestBet is a great new bookie. Are they one of the biggest online betting sites? No, but that’s not necessarily a bad thing. They can offer a more personalised service and the fact that they have live chat available is a great addition.

They have fairly competitive odds, which is something you don’t always see with the newer betting sites and their promotions for racing and sports are decent enough for a bookie that is just getting its footing in the market. If you’re willing to take a chance on a new betting site, QuestBet is a great option.

QuestBet has a lot going on, that’s for sure. There are a lot of interesting features they offer their customers and I always enjoy seeing where each bookie has decided to focus their resources on. I’ve gone through and found what I believe to be the top four features of QuestBet and you can read more about them below.

Great Customer Service

I’ll talk more about the customer service available with Quest Bet later on this page, but I thought it was such a great addition that I had to mention it in this section as well! Customer service is clearly an area they are focusing on and they offer live chat, which means you can get any issues solved promptly.

Same Race/ Game Multis

I couldn’t have a Quest Bet features section and not talk about the Same Race/ Game Multis! This bet type is rising in popularity quickly and many punters love placing a Same Race/ Game Multi due to the increased odds they provide. As this is provided for racing and sports events, Quest Bet punters won’t be missing out.

Unique Design

Quest Bet’s unique theme is completely distinguishable and you certainly won’t be forgetting them anytime soon. The design is also quite intuitive, ensuring it only takes a couple of clicks on the website or app to sign up and start placing your bets. I also noticed how fast the website and app are, which is quite important if you’re placing some last-minute bets! 

Blended Odds and Protest Payouts

Quest Bet has added blended odds and protest payouts to their racing product, which I think makes them one of the ideal new horse racing betting sites at the moment. While I think their sports offering is pretty good, it’s features like this that remind me they care about racing punters as well.

As already touched on, QuestBet has some pretty good odds available for their punters, especially for head-to-head markets on the main sports Aussies care about, like AFL and NRL. But it doesn’t stop there! I compared their horse racing odds for a couple of upcoming races and found they offer decent odds for racing as well.

They aren’t crazy competitive odds or anything like that, more middle of the pack. This is a big deal though, especially for a new bookie, who usually struggles with remaining competitive. As I always say, it’s a good idea to constantly compare the odds before placing any bets because you never know where you’re going to find the most competitive odds.

Having a wide range of markets is important to any punter and I generally find the bigger the bookie, the more markets they provide. I’m not just talking about the range of markets for each event, but also the number of events covered with a bookie. 

Like many other new bookies trying to make their way in the industry, QuestBet has a decent enough range of markets. If you are the kind of punter who sticks with the biggest events and main markets, you won’t have any issues with QuestBet. If you’re looking for something more obscure, like esports betting, for example, QuestBet might not be the bookie for you right now.

When it comes to racing, they cover both domestic and international races, including all the key Group One races that take place throughout the year. The actual markets available for each race include; win/ place, blended odds, Same Race Multi, quinella, exacta and more.

For sports events, I had a look at the range on offer and they cover all the most popular sports and offer markets like head-to-head, total points, margin, race to x and more. Some of the main sports available to bet on at QuestBet include:

• American Football
• Australian Rules
• Baseball
• Basketball
• Cricket
• Darts
• Greyhounds
• Horse Racing
• Ice Hockey
• Rugby League 
• Rugby Union
• Soccer
• Sports Futures
• Tennis 

Having a fast-working betting app has never been more important. Aussie punters are more likely to bet through an app, especially if they are always out and about. So, if a betting site doesn’t even have an app, it’s a major letdown in my books. I’m pleased to let you know though, that the QuestBet bookmaker has an app.

They have an app for both Apple and Android devices, so no one is left out. After downloading the QuestBet app, I found signing in and placing bets very easy, which is usually the case with new betting sites because they all seem to put a lot of effort into creating one of the best online betting apps going around.

Navigation is easy with the QuestBet app and no matter the race or sporting event you are looking for, it shouldn’t be too difficult to find. The unique theme is carried across to the app and I just love it. It’s super quirky and won’t appeal to everyone, but I think it’s cute. 

Just to make sure I wasn’t the only one who thinks highly of the QuestBet app, I went to the Apple App Store and the Google Play Store to check out their respective ratings. This is why I found:

• Apple App Store rating - 3.6/5 (out of 36 ratings)
• Google Play Store rating - 4.9/5 (out of 17 ratings)

Promotions were previously a big way that bookies would lure in new customers. These days, no Aussie bookie is legally permitted to offer sign-up bonus bets for new customers. In fact, there aren’t any promotions available at all for new customers, all promotions are now geared towards existing customers.

For QuestBet, I found they have a solid range of promotions available for both racing and sports. They aren’t really on the same level as some of the bigger players in the game but this is fairly understandable as they wouldn’t have the same sort of budget. Their promotions, while limited, are still worth checking out because you don’t want to level any value on the table!

It is important to note in this QuestBet review that you will need to be logged into your account to view all the promotions available. If you aren’t logged in, you’ll see some of the more generic promotions like best tote and protest payouts, but all the good stuff is displayed once you sign in!

It is good to have options when it comes to banking methods, but with QuestBet your options are fairly limited at this stage. For withdrawals specifically, the only option available is bank transfer. Now, this isn’t an issue if that’s the method you prefer, but if you want PayPal, for example, QuestBet doesn’t offer this method yet but there are a few other PayPal betting sites to choose from.

As bank transfer is the withdrawal option, the withdrawal time with QuestBet is generally between one to two business days. This could take a little longer for your first withdrawal or two as it’s the first withdrawal transaction to take place on your account.

For QuestBet deposits, there are two options you can choose from:

• Debit card
• Bank transfer

I think QuestBet is putting a reasonable amount of focus on its customer support. Customers want to be treated fairly and have their issues resolved quickly, this is what QuestBet is striving for. The newer bookies generally have more focus on customer service as they try to build up their clientele. 

The two options available at QuestBest, if you want to get in touch with their customer support team, include:

1. Live chat (through the website and app)
2. Email (service@questbet.com.au)

Adding live chat to their offering is perfect for a new bookie, it shows they are taking their customers seriously. Many punters prefer to use live chat as a method of talking to customer service because it is usually the quickest and easiest option.

As QuestBet is newly established, many might not know much about them and therefore have a lot of questions they want answered. I’ve gone through and found some of the common questions people have about QuestBet and answered them below.

If you’re bored with your current bookie or looking for something new to try out, QuestBet is a great option. They may be a new bookie, but they aren’t using that as an excuse. They have brought in features and products that put them right up there, like live chat, Same Game/ Race Multis and competitive odds.

They have a solid range of markets and promotions that I think will continue to improve as they grow. While they only currently offer one withdrawal method, I again think they will add more to their options as time goes on and they become a bigger player in the industry.