PuntGenie Review [November 2024]

PuntGenie is one of the newest Aussie bookies on the market, launching in 2023. This PuntGenie review will take you through all the key aspects you need to know, so you can make a call if this is the ideal bookie for you. Keep reading to find out more about PuntGenie!

I’m going to take a deep dive into the world of PuntGenie, but before I showcase everything I’ve found, let’s take a look at some key facts about this betting site below:

PuntGenie has made its mark on the gambling industry after only being around for a short while. They operate in Melbourne, Victoria and are certainly one the best Victorian betting sites going around. On offer, you’ll find some competitive odds and great customer service.

With PuntGenie, you can bet through their website or app, the choice is up to you. The first impression I got when looking at their website and app was how unique the graphics are. They really feed into the whole “genie” idea and this is unlike anything else I’ve ever seen before.

No matter if you’re into racing or sports, you’re able to toggle across the website, to easily display all the next-to-go events. So, if you’re looking for an event that starts soon, it’s easy with PuntGenie.

They are focusing on racing a lot more. There are more markets, including for races both in Australia and overseas. They offer a lot more features in the racing space but I’ll speak more about this soon!

No bookie is going to be perfect. Naturally, there will be both positives and negatives and you just have to decide whether there’s enough good stuff for you to get on board. Even the best online betting sites will have pros and cons!

After looking into PuntGenie, I’ve found some of the key pros and cons that all potential users should know about before signing up with them. The most important details can be found in this section below.

👍PuntGenie Pros

The key pros of PuntGenie that you should be aware of include:

• Competitive odds for some markets
• Blended odds markets
• Same Game Multis
• Live chat for customer support
• Awesome graphics for both the website and app
• Great racing product and features
• Fast app

👎PuntGenie Cons

The key cons of PuntGenie that you should know include:

• No phone support
• No live streaming or betting 
• Limited banking options

👨‍⚖️PuntGenie Betting Verdict

PuntGenie seems to be just as good as all the others on the market. I think the thing that really sets them apart is their graphics on the app and website. On top of this, their website and app are very user-friendly and I found it very easy to get around to place my bets.

If you’re looking for a bookie that offers a fast app with a great racing product, you can’t go past PuntGenie. Even though they are one of the small betting sites, they still offer live chat as an option to connect with customer service. So, it’s clear they care about ensuring every user has a great experience.

There are so many great features on offer with PuntGenie, I don’t even know where to start! I’ve managed to narrow things down though and in this section, I’m going to focus on the main features that I think the majority of punters will get the biggest benefit from. All these features can be found below.

Blended Odds

One of the things I love the most about PuntGenie is that they offer blended odds. With blended odds, you can hedge your bets with multiple runners in racing events. This allows you to combine the odds of multiple runners into a single price. 

Same Game Multi

There has been an increasing demand for a Same Game Multi (SGM) feature with different bookies. SGMs are particularly popular with NRL betting sites and I’m glad to report that PuntGenie offers this feature to its punters. An SGM is a bet that includes multiple legs from the same match.

Live Chat

Live chat isn’t something we always see with bookies, especially the ones that are just getting their footing in the industry, so it’s really nice to see that PuntGenie has this feature. If you have any issues, it’s super easy to get in touch with customer support, so that can hopefully sort it out quickly.

Runner Highlights

This is just one of the solid features that relate to their wider racing product on offer, which is why they are one of the best horse racing betting sites going around. The runner highlights feature allows users to easily access important stats and insights about each runner in the race. Some of the indicators include; track specialist, best rated, last start winner and strong finisher.

As is normally the case with new bookies, their odds are a little lacking compared to the big boys. This doesn’t mean you can’t find little nuggets of gold on occasion. I’ve found decent odds on offer for some sporting events in particular. So, if you have the time, it certainly pays to shop around to see what odds are on offer from PuntGenie.

For a new bookie though, I think their odds are pretty decent and if the normal growth pattern is to play out with PuntGenie, their odds will only continue to get better! I usually see that as a bookie becomes more established in the industry, their odds improve, so fingers crossed that the same happens for PuntGenie.

When it comes to putting together my PuntGenie review, another aspect to look into is the range of markets that are on offer for punters. The breadth and depth of PuntGenie markets are decent for a betting site that’s just getting started.

They offer markets on a wide range of different sports and racing events. On top of this, they have several different bet types available for punters to take advantage of. You can find all the typical betting markets available with PuntGenie for racing and sports.

PuntGenie covers all three racing codes both domestically and internationally. They also cover a wide range of sports. As it was a fairly quiet time of the year for sports when I checked, they didn’t have a lot of sports displayed, but the list of sports available to bet on includes:

• American Football
• Athletics
• AFL
• Baseball
• Basketball
• Boxing
• Cricket
• Cycling
• Darts
• Golf
• Hockey
• Ice Hockey
• Motor Racing
• Netball
• NRL
• Rugby Union
• Snooker
• Soccer
• Surfing
• Tennis
• Volleyball

When it comes to online betting apps, PuntGenie is right up there. It’s becoming vitally important that betting sites invest enough resources in their app, as this is the most popular way punters bet. I loved the graphics and layout of the desktop website and was pleased to see that everything is quite similar on their app.

The theme remains consistent, no matter where you navigate to on the app and I haven’t experienced any issues with it as of yet. On the Apple App Store, PuntGenie’s app rating currently sits at 4/5 and on the Google Play Store, their rating is 4.7/5. 

Navigation is really important with any app, but especially with a betting app. The good news is that I found navigation super easy with PuntGenie. You can easily find the sport or racing event you’re looking for and the sign-up process is quick through the app, so you don’t even have to use their desktop website if you don’t want to!

I believe their app to be one of PuntGenie’s biggest strengths at the moment and if this is just the start, I can’t wait to see how they develop and improve their app in the future. You’ll love the speed of the app and graphics for sure.

PuntGenie Australia does have some pretty decent promotions, but due to Australian regulations, no bookie can offer sign-up bonuses to encourage new customers to join. This betting site takes care of their existing customers though and if you’re interested in learning more about the type of promotions on offer you have to sign in to your account.

If you are looking around and think PuntGenie is worth trying out, then you can use our promo code “MYBETTING100” when signing up. Their promotions for racing in particular are great and there’s always something different available. 

The PuntGenie team are always updating their promotions to be in line with the upcoming sporting and racing events. So, if there is a major event coming up, make sure you sign in and check their promotions page for all the juicy details.

The withdrawal options may not be the most glamorous part of this PuntGenie review, but it’s important to know what methods are available when withdrawing your winnings and how long it will take! I’ve found that the withdrawal time is not instant or anywhere the speed of some of the other bookies.

It can take a couple of days for your withdrawal to hit your bank account. The only withdrawal method is bank transfer. It is quite common for new bookies to have limited withdrawal options, so here’s hoping they add additional methods shortly.

In terms of deposit methods, there are a couple of options available to punters:

• Debit Card
• Bank Transfer

As you can see, the options are pretty limited, so if you’re the kind of person that prefers heaps of options, like PayPal for example, there are plenty of PayPal betting sites out there but PuntGenie isn’t one of them just yet. In the future this may change, so it is worth keeping an eye on things as PuntGenie grows.

PuntGenie’s customer support is fairly good for a bookie that’s only been around since 2023, in my opinion. While they don’t have a phone you can call and speak with customer support, you can get in touch via email and live chat. More details about this can be found below:

1. Live chat (through the website and app)

2. Email (service@puntgenie.com.au)

You don’t see every bookie offering live chat customer support, so for a new bookie like PuntGenie to be offering this is awesome. The customer support team is available every day between 7am and 9pm (AEST) if you need to get in touch with them. If you do have an issue, live chat is the best option as it is quick and easy.

I’ve endeavoured to make this PuntGenie review as comprehensive as possible but, understandably, you may still have some questions you want answered about this betting site. Therefore, I’ve done some research and found some of the most common questions people have and answered them below:

For a bookie that only launched in 2023, PuntGenie has certainly come a long way! I think PuntGenie is an appealing option to many punters thanks to its wide range of features, many of which are geared towards racing. They also offer live chat support, which not all bookies have, so that’s a plus.

Their website and app graphics are smooth and very easy on the eye. They could do with adding a few more sports and markets to their offering and more payment options, but that is hopefully coming in the future. If you’re in the market for a new bookie that’s making waves, PuntGenie is certainly a good option.